Brands and labels
Brands and labels
The Quality Tourism Label
OUR COMMITMENTS TO QUALITY TOURISM
The Obernai Tourist Office has been awarded the national Qualité Tourisme™ mark in 2022, it is a guarantee of service quality and a pledge of trust.
We are a team of multilingual professionals and our commitment to you is reflected in
- A simple, human and warm welcome on site, by telephone, by e-mail or by post
- Listening carefully to your requests by measuring your degree of satisfaction or dissatisfaction using a questionnaire
- A real consideration of your opinions and various remarks
- A wide range of services (local produce shop, ticket office, guided tours, various activities, etc.)
- A particular emphasis on local know-how and production through our sales, our events and our communication tools
- An exchange between you (visitors), inhabitants, craftsmen and shopkeepers of the area
- A desire to unite the local economic players around us
- A commitment to good environmental practices
The Vignobles et Découvertes label
Created in 2009, the Vignobles & Découvertes label is awarded for a period of 3 years by Atout France, after recommendation by the Conseil Supérieur de l'Oenotourisme, to a wine tourism destination offering a range of complementary tourist products (accommodation, restaurants, cellar visits and tastings, museums, events, etc.) and enabling the customer to organise his or her stay more easily and to be guided towards qualified services.
The Accueil Vélo brand
Accueil Vélo is a national brand that guarantees quality reception and services along cycle routes for touring cyclists.
